Who we are!                   (last updated on the 17/07/2018)       

We are a small piano removal company, TransAb1e Pianos Removals – 1988-2018 – 30 year +in business, 74 Inkerman Rd, Woolston, Southampton, Hampshire, SO19 9DA.

Welcome to our Website; https://transableremovals.co.uk

Our E-mail address is :  info@transableremovals.co.uk

 

What personal data we collect and why we collect it

We recognize that privacy online is very important to users of our Site. We aim to be as transparency as possible on how we gather, use and store your personal information. That why we are committed to earning and then maintain your trust and respect by protecting your data and privacy.

We only collect information about you if we have a reason to do so, to provide and improve our website and therefore our service to you. For you to be able to communicate with us to use one of our services, we ask you, for your surname, address or addresses, phone number and email address, as well as details of about your piano and address or addresses.

When you contact us a record of the correspond is keep on our database along with your IP address.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

We do not store credit or debit cards payment details and we will never collect any sensitive information about you without your consent.

 

Media

Our website does contain icons (hyperlinks) that provided third party and social media (Facebook and Titter) that allows you to instruct with those Social Media Services when you interact with our website.

Our Privacy Policy does not apply to those other websites or social media sites that you may click on from our website. We encourage you to read the privacy statements on the other websites and social media sites that you may visit by clicking on from our website, as they will govern the use of any personal data you provide when visiting those websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

These widgets may collect browsing data including through cookies and similar technologies.

Please review the privacy Policy and privacy settings of applicable social media property before using such features on our website.

 

Contact forms

Contact Forms on our website where you can contact us with your detail, where we ask you  for your surname, etc. See “What personal data we collect and why we collect it. 

 

Cookies 

Our Website “TransAble Piano Removals” uses cookies, plugins and other similar technologies to enhance your experience on our website.

Cookies are small text file, letter and number that are place onto your computer/device when visiting a web/blog site, they widely used to improve the visitor experience and to make it a more enjoyable visit for all, they also help to improve our website efficiently, as well as to provide information on to us “TransAble, and our SEO” / PPC, ADWORD Campaign people “FirstFound” to give us a better understand how our visitors interact with “TransAble,  website.

We don’t use cookies to personally identify you, only to enhance your experience and for security purposes to protect our Customers privacy.

Most cookies on a website will expire at the end of your current session on an website, how every, some cookies have a extended life span.

 

General cookie introduction

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistic cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Unclassified cookies

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

 

Plugins

We use various Plugins on our website that without them items like our Contact forms / Google Analytics for  WP(GADWP0 Automatically inserts a tracking code in every page of our website wouldn’t work.

 

Links:

Contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

 

To find out more about how to manage cookies, you can visit site like the ones below;

https:/ico.org.uk/your-data-matter/online/cookies/

www.youronlinechoices.com/uk/your-ad-choices

The information commissioner’s office, Provides guidance on how to manage and delete cookies.

Most web browsers allow some control of cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Google  https://support.google.com/accounts/answer/61416?co

FireFox  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer  https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari  https://support.apple.com/kb/ph21411?locale=en_US

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

 

Analytics Google 

Google Analytics, Dashboard for WP (GADWP) for WordPress plugin enables us to track your site using the latest Google Analytics tracking code and allows us to view key Google Analytics stats in our WordPress install.

In addition to a set of general Google Analytics stats, in-depth Page reports and in-depth Post reports allow further segmentation of our analytics data, providing performance details for each post or page from our website. more information can be found here

 

Who do we share your data with, (Only on a need to know basis).

Third Partly Cookies used on site “TransAble Piano Removals” Website, are.

FirstFound

We work together with FirstFound to build our brand and make it more visibility and therefore higher/successful digital search engine ranking, Search engine optimisation “SEO”/ PPC, ADWORD Campaign /ADWORD tracking code.

Basil Fry & Co. Specialises in providing insurances broking and other services to the removals and storage industries. If we are storing a piano for you then your surname and value of piano is given to Basil Fry & Co for insurance and no other information is given unless a claim is made.

When we store a piano for you, we use one of two large piano storing companies “Robinsons” and “Bradbeers” Only the piano owner name and value of the piano is shared with whom the piano is stored at and insurance is only given so either storage location know what insurance value they have under their roof at any given time,even though your piano will be covered by ours “Trans Able”  Storage insurance.  

Google Maps

We may use Google Maps to assist us with our quoting and location of your address or addresses for the piano move where we will only us the postcodes of each address, no other data is used, Google Privacy Policy can be read by using this link:  https://policies.google.com/privacy

 

 How long we retain your data

We retain your personal data for no longer than is necessary, we securely erase your personal data from our system when it is no longer needed, in most cases within 30 days, but if you have a piano in storage with us this may be for the time the piano is storage.

We do not sell any personal data to any third party; But we do share some data with some third party, (please see above; “Third Partly Cookies used on “TransAble Piano Removals” website)

 

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Your contact information

 

You have the right to see what personal data we hold about you, you can request to receive an exported file of your personal data or have it erased. Please contact us.
Our E-mail address is :  info@transableremovals.co.uk  This does not include any data we are obliged to keep for administrative, legal security purposes.

 

Additional information

How we protect your data

Safeguarding your information we take reasonable measures to protect personal information for lost, misuse and unauthorized access, disclosure, alteration and destruction taking in account risk invade in processing personal information.

 

 What data breach procedures we have in place

If a security breach causes an unauthorized intrusion in our system that affect you in anyway, then TransAble Pianos Removals will notify you as soon as possible and later report the action we took in response.

 

What third parties we receive data from

FirstFound We work together with FirstFound to build our brand and make it more visibility and therefore higher/successful digital search engine ranking, Search engine optimisation “SEO” / PPC, ADWORD Campaign / ADWORD tracking code.

Google AnalyticsDashboard for WP (GADWP) please see above ” Analytics Google” 

Please Note: We are constantly reviewing how we process and protect data, therefore changer to our policy may occur at time and when it does we will endeavour to publicise any charges here, as well as to try and get the text layout here little bit better then it is at the moment.

If you have any questions and suggestions regarding our Privacy Policy Statement, please contact us :  info@transableremovals.co.uk and we will get back to you very soon.

 

 

 

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